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Privacy Policy

We take your privacy seriously. This privacy statement explains how we (collectively, “we,” “us,” or “our”) collect, use, share, and process your information.

Collection and Use of Personal Data

Personal data is information that can be used — directly or indirectly — to identify you. It also includes anonymous data that is linked to identifying information. Personal data does not include data that has been irreversibly anonymized or aggregated, so that it can no longer identify you, either alone or in combination with other information.

Promoting Safety and Security

We abide by the principles of legality, legitimacy, and transparency. We use and process the minimum data necessary for clearly defined purposes, and we take technical and administrative measures to protect data security. We use personal data to help verify accounts and user activity, as well as to promote safety and security — for example, by monitoring fraud and investigating suspicious or potentially illegal activity, or violations of our terms or policies. This processing is based on our legitimate interest in helping ensure the safety of our products and services.

Below is a description of the types of personal data we may collect and how we may use them:

What Personal Data We Collect

ⅰ. Data you provide:
We collect personal data when you use our products or services or otherwise interact with us — for instance, when you create an account, contact us, participate in an online survey, or use our online help or chat tool. If you make a purchase, we collect data related to that transaction, including your payment information (such as credit or debit card number and other card details), account and authentication information, as well as billing, shipping, and contact details.

ⅱ. Data about your use of our services and products:
When you visit our websites, we may collect data about the type of device you use, your device’s unique identifier, IP address, operating system, internet browser type, usage information, diagnostic information, and location data from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine a device’s approximate location in order to improve our products and services.

How We Use Your Personal Data

Generally speaking, we use personal data to provide, improve, and develop our products and services; to communicate with you; to offer you targeted advertisements and services; and to protect us and our customers.

ⅰ. Providing, improving, and developing our products and services:
We use personal data to help provide, improve, and develop our products, services, and advertising — including for purposes such as data analysis, research, and audits. This processing is based on our legitimate interest in offering you products and services and ensuring business continuity. If you enter a contest or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain further information about how we use personal data; we encourage you to read those rules carefully before participating.

ⅱ. Communicating with you:
With your prior express consent, we may use personal data to send you marketing communications about our own products and services, to communicate with you about your account or transactions, and to inform you about our policies and terms. If you no longer wish to receive marketing emails, please contact us to opt out. We may also use your data to process and respond to your requests when you contact us. With your prior express consent, we may share your personal data with third-party partners who may send you marketing communications about their own products and services. Additionally, with your consent, we may use personal data to personalize your experience with our products and services (including on third-party websites and applications) and to measure the effectiveness of our promotional campaigns.

Note: For any use of your data that requires your prior express consent, you may withdraw your consent at any time by contacting us.

Definition of Cookies

Cookies are small pieces of text used to store information on web browsers. They are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies — including data stored on your web browser or device, identifiers associated with your device, and other software — for similar purposes. In this Cookie Statement, we refer to all of these technologies as “cookies.”

Use of Cookies

We use cookies to provide, protect, and improve our products and services — for example, by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we use may vary depending on the websites and services you use.

Disclosure of Personal Data

We make certain personal data available to strategic partners who work with us to provide our products and services or help us market to customers. Personal data will be shared with these companies only in order to provide or improve our products, services, and advertising. It will not be shared with third parties for their own marketing purposes without your prior express consent.

Data Disclosure, Storage, Transfer, and Processing

ⅰ. Fulfillment of legal obligations:
Due to mandatory laws in the European Economic Area or the user’s country of residence, certain legal obligations must be fulfilled. For EEA residents: as described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized as follows — whenever we require your consent for processing, such processing will be justified under Article 6(1) of the General Data Protection Regulation (GDPR).

ⅱ. For the purpose of reasonable implementation or application of this statement:
We may share personal data with all our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale/disposition of all or any portion of our business (including in connection with any bankruptcy or similar proceedings), we may transfer any and all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

ⅲ. Legal compliance, security, or protection of other rights:
It may be necessary — by law, legal process, litigation, and/or requests from public or governmental authorities within or outside your country of residence — for us to disclose personal data. We may also disclose personal data if we determine that such disclosure is necessary or appropriate for purposes of national security, law enforcement, or other issues of public importance.

Children

Our products and services are intended for adults. Accordingly, we do not knowingly collect, use, or disclose data from children under the age of 16. If we learn that we have collected personal data from a child under 16 (or the equivalent minimum age depending on the jurisdiction), we will take steps to delete that data as soon as possible. Please contact us immediately if you become aware that a child under 16 has provided us with personal data.

Your Rights

We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. You have the right to access, correct, or delete the personal data we collect. You also have the right to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured, standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and security of your data, we may request information from you to confirm your identity and your right to access such data, and to search for and provide you with the personal data we maintain. In some instances, applicable laws or regulatory requirements may allow or require us to refuse to provide or to delete some or all of the personal data we maintain. You may contact us to exercise your rights. We will respond to your request within a reasonable timeframe — in any event, within 30 days.

Third-Party Websites and Services

When you follow a link to a third-party website that has a relationship with us, we are not responsible for that third party’s privacy policy. Our websites, products, and services may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices of those third parties, nor for the information or content their products and services contain. This Privacy Statement applies solely to data collected by us through our products and services. We encourage you to read the privacy policies of any third party before using their websites, products, or services.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to This Privacy Statement

We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the revised Privacy Statement means that you accept the changes. If you do not agree to the revised Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.

Minors’ Privacy

We are committed to protecting the privacy of individuals under the age of 18. We do not knowingly collect, use, or disclose personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal data from a minor, we will take reasonable steps to delete such information from our records. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can address the matter promptly.