Shipping policy

Our goal is to provide you with the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers around the world, and we are committed to offering you the highest level of service.

The delivery time frame for each order consists of two parts:

Shipping Address: Hong Kong warehouse

Available Shipping Methods: Worldwide Standard Shipping / Express Shipping

Processing Time

Processing time refers to the period we need to prepare your shipment after receiving your order and before it is physically dispatched. Typically, this takes 1–2 business days.

Please note that processing time may be longer if your shipping information is incorrect, your address is undeliverable, or other unexpected issues arise. In such cases, we will contact you within 24 hours.

Shipping Time

Region / Destination

Standard Shipping (business days)

🇭🇰 Hong Kong, Macau & Taiwan

2 – 3 days

🇯🇵 Japan, 🇰🇷 South Korea & Southeast Asia

4 – 6 days

🇦🇺 Australia & New Zealand

5 – 8 days

🇺🇸 United States & Canada

6 – 9 days

🇬🇧 United Kingdom, 🇩🇪 Germany, 🇫🇷 France & Mainland Europe

7 – 10 days

🌏 Other Regions (Middle East, South America, Africa)

10 – 15 days

Express Shipping option (available at checkout) — typical delivery within 2–4 business days worldwide, depending on destination customs clearance.

⚡ Estimated transit times are based on business days (Monday–Friday, excluding public holidays). Actual delivery may vary due to customs processing, remote areas, or carrier schedules.

Shipping time may vary due to unforeseen circumstances such as severe weather, public holidays, or carrier delays. We greatly appreciate your understanding for any possible inconvenience this may cause.